Negotiation Skills

About this course

A structured negotiation method for sales and career situations: preparation and BATNA, anchoring, trading concessions, handling hardball tactics, and closing agreements both sides will honour.

Learning objectives

• Prepare with BATNA, reservation point and target
• Anchor effectively and respond to extreme anchors
• Trade concessions instead of conceding
• Expand the pie before dividing it
• Neutralise hardball tactics calmly

Curriculum

• Welcome to Negotiation Skills
• Preparation and BATNALocked
• Anchoring and FramingLocked
• Trading ConcessionsLocked
• Expanding the PieLocked
• Hardball Tactics and ClosureLocked
• Applied Practice ExerciseLocked
• Practice TestLocked
• Final AssessmentLocked
• Course CompletionLocked