Daily Life
A student convinces parents for a trip: presents benefits, answers objections, closes the decision.
Sales isn’t about pushing products. It’s about understanding people and showing how your product/service makes life better.
Hinglish: Sales ka matlab hai customer ki zaroorat samajhna aur unhe sahi solution dikhana—sirf bechna nahi, madad karna.
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What You’ll Learn
Also Covered
Sales is the process of helping people solve problems or fulfill needs by offering the right product/service in exchange for money. It’s understanding the customer and showing how your solution improves their life or business.
In short: Sales = Solving Problems + Building Trust + Creating Value.
Discovery first: problem, impact, timeline, budget, decision maker.
Clear, honest, and empathetic conversations build trust.
Product/Service ⇆ Money. Price makes sense when value is clear.
From classrooms to boardrooms—sales thinking applies everywhere.
A student convinces parents for a trip: presents benefits, answers objections, closes the decision.
At a store, a salesperson explains features, compares models, handles price doubts, and closes.
Ad → product page → reviews → purchase; the journey blends marketing + support + easy checkout.
An insurance agent sells peace of mind by showing how a term plan secures a family’s future.
Meaning: One business sells to another. Focus: long‑term contracts, relationships, bulk orders.
Examples: IT services to a bank; wholesaler to factory.
Meaning: Sell to individuals. Focus: fast decisions, emotions, experience.
Examples: E‑commerce orders; quick‑serve restaurants.
Meaning: No middlemen; face‑to‑face or personal selling. Focus: relationship and demos.
Examples: Independent reps; insurance agents.
Meaning: Selling via stores/outlets. Focus: walk‑ins, display, service.
Examples: Apparel stores; supermarkets.
Meaning: Websites, apps, social platforms. Focus: digital marketing, reviews, seamless checkout.
Examples: Marketplaces; local shops selling via Instagram.
| Type of Sales | Who Buys? | Example |
|---|---|---|
| B2B | Businesses | IT services → Bank |
| B2C | Individuals | E‑commerce → You |
| Direct | Customers (face‑to‑face) | Independent rep; agent |
| Retail | Walk‑in buyers | Apparel or grocery store |
| Online | Digital buyers | Marketplace; Instagram shop |
A life skill used in everyday scenarios—convincing, influencing, presenting.
Why important: Builds confidence, negotiation, personal brand.
A career path with clear growth; brings customers and revenue.
Why important: Drives company growth; high earning potential (salary + incentives).
| Aspect | Sales as a Skill | Sales as a Profession |
|---|---|---|
| Where used? | Everyday life, any field | Specific job/industry |
| Purpose | Convince, influence, communicate | Generate revenue & customers |
| Examples | Trip, interview, leadership | Insurance, Real Estate, IT Sales |
| Outcome | Personal growth & success | Career growth, money, incentives |
Sales is convincing + influencing + communicating—not manipulation. Har insaan apni life me sales karta hai, chahe job me ho ya personal life me.
Key Lesson: Better sales skills = better career, business, and relationships.
Value Map
Pick a product. List the top 3 pains it solves and measurable benefits.
Role‑play
Partner up. One is customer with 2 objections; other sells and handles both.
Channel Fit
Decide which type (B2B/B2C/Direct/Retail/Online) fits your product and why.
Choose the best answer. (Instant result below.)
Business‑to‑Business selling.
Business‑to‑Consumer selling.
Personal selling without middlemen.
Selling via physical stores/outlets.
Selling online via websites, apps, or social media.